Refund Policy

Last updated: February 27, 2026

We want you to be completely satisfied with your purchase of 3dSynth. If for any reason you are not happy, we offer a straightforward refund policy.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all purchases of 3dSynth. If you are not satisfied for any reason, you may request a full refund within 14 days of your purchase date — no questions asked.

How to Request a Refund

To request a refund, you can:

Please include your order number or purchase email so we can locate your transaction quickly.

Refund Processing

All refunds are processed by Lemon Squeezy, our Merchant of Record. Once approved, refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or payment provider.

Upon refund, your license key will be deactivated and you will no longer have access to the paid features of 3dSynth.

After the 14-Day Window

Refund requests made after the 14-day period will not be honored. We encourage you to thoroughly test the software during this window. You can also try the free browser version before purchasing to make sure 3dSynth meets your needs.

Free Tier

The free browser version of 3dSynth does not involve any payment and is therefore not eligible for refunds.

EU Consumer Rights

Under EU consumer protection law, consumers have a 14-day right of withdrawal for online purchases. Our refund policy meets and exceeds this requirement by providing a full, no-questions-asked refund within the 14-day period.

Contact

If you have questions about this Refund Policy, please contact us: