Privacy Policy
Last updated: February 27, 2026
At 3dSynth, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and software.
Information We Collect
Website: Our website (3dsynth.app) is a static site that does not collect personal information by default. We do not use cookies for tracking purposes.
Analytics: We use Plausible for privacy-friendly, cookie-free analytics that only provides aggregate, anonymous data about page views. No personal data is collected by Plausible.
Session analytics (with consent): With your explicit opt-in, we use Microsoft Clarity to understand how users interact with the web app through session recordings and heatmaps. Clarity uses first-party cookies and is only loaded after you consent via the startup dialog. You can learn more about Clarity's data handling in Microsoft's Clarity privacy documentation.
Desktop Application: The 3dSynth desktop application runs entirely on your local computer. Your designs, settings, and G-code files are stored locally on your device. We do not collect, transmit, or have access to any of your design data.
Purchases
Purchases are processed through Lemon Squeezy, which acts as our Merchant of Record. When you make a purchase, Lemon Squeezy collects your payment information and email address according to their own Privacy Policy. We receive your email address to provide license keys and product updates.
How We Use Your Information
If you provide your email through a purchase, we may use it to:
- Deliver your license key and download links
- Send important product updates and security notices
- Respond to support requests
We will never sell your email address or share it with third parties for marketing purposes.
Data Storage and Security
Customer information from purchases is stored securely by Lemon Squeezy. We do not store payment information. Any email communication is conducted through standard email protocols.
Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request deletion of your personal data
- Opt out of product update emails
To exercise these rights, please contact us at the email below.
Third-Party Services
Our website and services may use the following third-party services:
- Lemon Squeezy - Payment processing and license delivery (Merchant of Record)
- Netlify - Website hosting
- Google Fonts - Web fonts (no personal data collected)
- Plausible - Privacy-friendly, cookie-free analytics
- Microsoft Clarity - Session recordings and heatmaps (consent-based, uses cookies)
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy, please contact us:
- Email: hello@3dsynth.app
- Website: kubuz.net